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SHIPPING & RETURNS


SHIPPING 

We use French La Poste for Standard shipping. There is no tracking number available for Standard shipping. If you would like tracked shipping, please contact us for further information, as charges vary ( Delivery time is same as Standard shipping )

Standard shipping XS : Pacifier clip loop, Pacifier clip silicon ring, Pacifier clip Active
Standard shipping S   : Moccasins, Stroller hooks, Pacifier clip wood, Baby lovey/Doudou
Standard shipping M  : DIY Mobile kit

If you buy multiple items, shipping would be S size or M size, depend on the total weight. 

 

FRANCE 
(Free shipping over 100€)
Standard shipping XS  (FR)  1.5 € 0-20g
Standard shipping S    (FR)
2.0 € 21-100g
Standard shipping M   (FR) 4.0 € 101g over

 

EUROPE
(Free shipping over 150€)
Standard shipping XS  (EU)  2.0 € 0-20g
Standard shipping S    (EU)
3.0 € 21-100g
Standard shipping M   (EU) 6.5 € 101g over

 

Rest of the World
(Free shipping over 200€)
International shipping XS 2.0  0-20g
International shipping S
3.5 € 21-100g
International shipping M 7.5 € 101g over


* EUROPE : Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Germany, Greece, Vatican city, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

** Customers outside of the EU may be subject to customs duties and taxes on some items (import fees). Please be aware it is the responsibility of the customer to pay any import customs and duty charges if incurred.

 

RETURNS 

Please contact us within 14 days from the date of delivery, and return items back within 30 days from the date of delivery, quoting your order number. 

Products must be in its original condition, unworn, and in their original packaging.  

Shipping costs for returning items are the responsibility of the customer, unless we sent the wrong item or the item appears to be faulty. Once we have received your return, we will issue a full refund for your original order. 

 

EXCHANGES

Please contact us within 14 days from the date of delivery, and return items back within 30 days from the date of delivery, quoting your order number. We will arrange exchange if stock is available. 

Products must be in its original condition, unworn, and in their original packaging.  

Shipping costs for returning items are non-refundable.